Complete this Quick Add-On Survey and Win $500!

Hello!  This is a survey regarding your use and views on add-on products in the auto insurance industry.  Add-ons are typically towing & rental contracts (motor clubs) or Accidental Death & Dismemberment (AD&D) policies, but might include any product or service that is sold on a frequent basis by an insurance agency along with the sale of auto insurance for the purpose of increasing agency income and providing additional benefits to the consumer.

Eligibility:  Any agent, agency owner or employee of an independent agency selling auto insurance in the USA.
Rules:  One entry per office and one entry per individual please. All applicable questions must be answered in order for your survey to be entered into the drawing.  Winner will be randomly drawn on completion of the 500th entry. 
Privacy: All data collected is strictly for statistical, marketing and product development  purposes and will be held in strictest confidence by The Towing & Rental Group and not shared or lent to any outside entities.
Instructions:  Start at the beginning and TAB between fields.  Do not press RETURN or ENTER.  When complete, click on the SUBMIT button to finish.

Part I - Demographics
→  Everyone Should Complete this Section
Your position in the agency:   CSR  Office Manager  Owner   |   Approximate # of auto policies sold weekly: 
How many CSRs in the agency selling auto insurance?    |   What % of total agency volume is auto insurance? (1-100)  %
Agency Zip Code: State   | Non-Franchise, or, Franchise?   |  Single office, or, Part of a Multi-office Group?
Has your office ever sold add-on? Yes No  |    Does your office currently sell add-on? Yes No
Who in your agency decides if add-on is sold and which add-on to sell?  (Please select one) 
How did you hear about this survey?

Part II - Sales
 → Complete this section ONLY if your agency IS currently selling Add-On
What add-on product(s) is(are) your agency currently selling?    (please list all used)

1) Company:             Product: (i.e., motor club, AD&D, etc)   
2) Company:             Product: (i.e., motor club, AD&D, etc)   
3) Company:             Product: (i.e., motor club, AD&D, etc)   

Are any of your add-on products brought to you via an insurance company or rating company?   Yes No
If you answered yes, which company and product?  
Does your agency sell add-on sales with direct bill policies? Yes No
Is your add-on application completed online or do you use a paper application? Online
Paper application
How happy are you with your current add-on providers products?
How happy are you with your current add-on providers service?
If you found a better product offered by a provider with better service, would you consider switching add-on providers? Yes
No

Part III - Opinions
 → Complete this section ONLY if your agency IS or WAS selling Add-On
If your agency has sold add-on in the past, but not currently, why did you stop?  (use as much space as desired)
Which type of add-on do you feel is best for your agency? 
Rate each of the following factors in importance when choosing an add-on to sell in your agency?

(1 is LEAST important and 5 is MOST)

(1-5) Commission
(1-5) Benefits to consumer
(1-5) Reputation of provider
(1-5) Claims service of provider
(1-5) Ease of use
(1-5) Relationship with Company
Do you believe Direct Bill has a positive or negative effect on your agency's profitability? Positive
Negative
Which of the following best describes your feelings toward add-ons: Add-ons provide essential additional income.  We could not run our agency without them.
 The add-on income is important and we put it to good use but we could still earn a profit without it.
 Add-on sales are really unnecessary.  Our commissions on auto insurance are adequate.

PART IV - Opinions
 →  Please answer this section ONLY if your agency DOES NOT currently sell add-on
The primary reason(s) we don't sell add-on is: (pick one or more - hold CTRL to pick 2+ )    
Would your agency consider selling add-on if the above issue could be resolved? Yes No
Would adding $40+ in pure profit to every auto sale in your agency significantly improve agency profitability?  Yes No
Would adding $40+ in pure profit to every auto sale in your agency allow you to fund improved service to your customers? Yes No
Do you find that auto insurance commissions are generally: (pick one) Generous Adequate Inadequate Grossly Inadequate
If you said that auto insurance commissions are inadequate or grossly inadequate, generally, how do you deal with the lack of profitability? (pick one)  
If you said that auto insurance commissions are inadequate or grossly  inadequate, do you think insurance co's believe:  
Are you aware that add-on sales are perfectly legal if proper procedures are followed?  Yes No

PART V - ENTER TO WIN!
 →  Everyone Should Complete this Section
Full Name:    Agency Name:
Agency Street Address:  City ST   Zip
Your Email Address:     Business Phone: 
Comments?  (Optional)  
Please send me some information on Add-Ons from the Towing & Rental Group!  (not required to be eligible to win)

BEFORE SUBMITTING FORM PLEASE MAKE CERTAIN ALL APPLICABLE SECTIONS
ARE COMPLETE TO BE ELIGIBLE FOR THE DRAWING.  THANK YOU!

 

 

 

 

 

 

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